Overview

Position:               Service Technician

Location:               Industria, Krugersdorp

Reports to:           Service Manager

Salary:                          R16500 per month + benefits

 

SERVICE TECHNICIAN (CATERING & REFRIGERATION EQUIPMENT)

 

RESPONSIBILITIES:

•               Plan the daily route to optimize efficiency in completing jobs issued

•               To ensure that spares for general servicing and for key account maintenance contracts are replenished in the service vehicle.

•               To ensure where possible that all out of town repairs are catered for by way of drawing from the spares department the parts that may be required.

•               To ensure that vehicle services are planned to avoid service delays.

•               To ensure all consumables are stocked in the service vehicle.

•               Receives daily job cards from service manager for work to be carried out

•               Completes job card and obtains customer signature acknowledging that the work has been completed to his satisfaction

•               In the case of a cash customer, the job card is costed. The customer is given a receipt for the cash received. This cash is to be handed in.

•               The Technician will be held responsible for all outstanding COD monies not collected after completion of the job.

•               All completed job cards are handed in to the Service Manager the next morning for invoicing.

•               Any problems encountered the previous day must be reported to the service manager for action.

•               Advises customers on potential problems

•               Promotes company equipment and advises sales staff on new opportunities for equipment sales.

•               Responsible for keeping his vehicle in good running order and in a clean condition

•               Takes stock of his van as per the company’s 3 monthly stock take dates and accounts for all variances

•               Installation of equipment

•               Commissioning equipment

 

REQUIREMENTS

•               Experience minimum of 2 – 3 years post trade test experience

•               Must have Trade test papers (Provide Trade Test Certificates, a full CV with valid references and reasons for leaving all previous employment)

•               Valid driver’s license

 

 

LEVEL OF EDUCATION

•          Trade Tested (Electrical)

 

TRAVELING

•          A lot of traveling